Flexible & Hybrid Working Requests – Manager Guide (UK)
Handle day-one flexible working requests confidently – from first email to final decision – with clear scripts, legal guardrails and practical checklists.
Instant download after purchase. Editable Word document + printable PDF.
What's inside
- Step-by-step process from receiving a request to written outcome
- Plain-English legal snapshot (day-one right, two-month window, permitted refusal reasons)
- Real-world example scripts for every key conversation
- "What not to say" boxes to help managers avoid common legal and people mistakes
- Equality, disability and reasonable-adjustments guidance
- Visual one-page checklist flowchart (printable)
- Hybrid and homeworking specifics (risk assessments, data security, performance standards)
Who it's for
Written for line managers, team leads and business owners in UK SMEs who need to handle flexible and hybrid working requests without an HR department on speed-dial.
How it works with your policies
This guide is designed to sit alongside our Working Patterns & Flexibility Pack. Already have the pack? This guide shows your managers how to put those policies into practice.
Don't have it yet? The guide works standalone too – but pairing it with the policy pack gives your business complete coverage.
View Working Patterns & Flexibility PackSave with the full Manager Guide Toolkit – all five guides for £149 + VAT(Coming soon)