Many SMEs end up with "Frankenstein" employment documents – an old contract from a previous job, a random online policy, something a mate sent over. It works until you hit a dispute and discover that your documents contradict each other. A joined-up suite of contracts, handbook and policies is much easier to manage and defend.
For a complete set of ready-to-use documents, see our people and HR legal pack.
Stage 1: First hires – core contracts and a lean handbook
At the start, you need:
- a junior/mid-level employment contract you can reuse with tweaks
- a senior/management contract with slightly different protections
- a short, non-contractual handbook to hold your day-to-day rules
The aim is consistency: the contract handles the legal essentials; the handbook handles process and behaviour; and both point to each other rather than duplicating clauses.
Stage 2: Bringing in leaders and directors
Once you add senior leaders and board-level roles, a generic contract often isn't enough. At that point you normally add:
- a directors' service agreement for statutory directors
- a senior leadership contract with tailored duties and post-termination restrictions
These documents still need to fit within the same overall framework – same language on holiday, sickness, disciplinary processes and confidentiality as the rest of your suite.
Stage 3: Seasonal, casual and flexible workforce
As you grow, you may rely more on:
- casual workers for ad-hoc shifts
- seasonal staff for peaks
- part-time or flexible arrangements
Separate templates for these groups help you:
- set expectations on hours and the absence of guarantees (where appropriate)
- handle holiday correctly
- avoid using casual paperwork for what is in reality regular employment
The casual/seasonal contracts should still be consistent with your handbook, particularly on conduct, H&S and privacy.
Stage 4: Tightening risk – privacy, monitoring and H&S
With more people comes more risk and more data. At this stage, most SMEs benefit from formalising:
- employee privacy notices and data protection information
- IT, social media and monitoring policies
- health & safety and lone working arrangements
Again, everything should speak the same language – the privacy notice should line up with what your monitoring policy says, and both should reflect what you actually do.
Stage 5: Keeping it joined-up
To avoid drift:
- schedule a light-touch annual review of your HR documents
- scan for legal changes in core areas: pay, holiday, family-friendly rights, H&S, data protection
- when you add a new policy, check it against your existing contracts and handbook before you issue it
The goal is not perfection, but a coherent, defensible set of documents that grow with you rather than against you.
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